First off, I want to apologize for letting this go so long.
I created this forum as a way for neighbors to get to know each other and to form a tighter, more cohesive community. I was afraid that too many of us walk from our front doors to our cars, off to work, home again, and never have a chance to meet and talk. Dialogue, whether about “important” topics like laws and taxes and schools and land use or “unimportant” topics like restaurants and dog leashes, helps us know and trust each other. When we know each other, we’re more likely to help and collaborate, and when we collaborate, we’re all better off.
But, the Internet.
While a great deal of the conversation that’s gone on has been healthy and productive, a good chunk of it, and a growing chunk has been poisonous. It’s the nature of anonymity: try being rude to someone’s face, and you’ll feel like an ass when you see how it hurts them. But some people forget that, and take only joy from the cowardice of the keyboard.
I’ve resisted instituting rules and policing conversations for a few reasons:
- I hate the idea of censorship, of someone getting to decide what comment is OK and what comment isn’t (because their biases will inevitably slink in to what should be an objective call)
- I want people to feel free to express themselves in a natural way
- It’s a lot of work, and this ain’t my day job
But I’ve spoken to a number people in the community, and I realize that something has to change. In particular, I spoke to someone earlier today who explained to me simply that she has wanted to join the conversation, but was afraid of doing so because she didn’t want to be personally attacked.
Afraid.
No, that’s not right. And when I looked back at my goals for creating Wallyhood in the first place, and then looked at what was happening, I realized that I was letting a few bad apples undermine my goals for no good reason.
So, as of today, I’ve changed the comment system and policy on Wallyhood:
- You must create an account to leave a comment. This is to create some consistency and accountability between your comments. You’ll have one, consistent persona. You can’t create a new name just to be mean to someone, then come back the next day and pretend to be someone else.
- No rudeness. You can disagree with each other, you can say you don’t like things, you can say why you disagree with ideas, but you must keep it civil. As Justice Potter Stewart famously put it: “I shall not today attempt further to define the kinds of material I understand to be embraced within that shorthand description … and perhaps I could never succeed in intelligibly doing so. But I know it when I see it”. Rude comments will be deleted. Repeated offenders will be banned.
There are some other settings I’m playing with: you can flag comments that you think are inappropriate. If enough people flag a comment, it will be hidden until I have a chance to look at it. You can also “upvote” and “downvote” comments, as a way to show your support (or disagreement) with what someone is saying. I’ll see how these and other features work over the next few weeks and months and make changes as appropriate.
Again, for all those bruised in this forum, I’m sorry. I should have stepped in sooner, for your sake and for the sake of the community I’m trying to serve.
And if you’ve been reluctant to join the conversation previously, I hope this helps.
Amen – good move I think.
Thank you very much.
I think this is a great move. Thanks for doing it!
Thanks. I’ve been pretty bummed about the comments lately. Hopefully this will help.
“Moderating” this forum will entail a little more work for you, Jordan and crew (bravo to you and those who make this neighborhood website work!), but I somewhat reluctantly agree that doing so may improve the discussions. Wrestling with the balance between candor and rancor can be a tricky business, and it seems important that folks feel free to express themselves without too much fear of stepping on toes. That said, your recognition of the wiggly nature of civility goes a long way to reassuring us that our comments can snap crackle and pop without intentionally inflicting personal harm. Thank you.
huh. don’t really see much “bad behavior” here. curious decision in my opinion. who on earth would be scared to post something on an online forum?
Many of your neighbors. They may not be fearful that they will be physically hurt, but they are afraid they would be personally attacked. And yes, it has definitely happened. I’d rather not point out the specific examples (and I don’t have it in my to go culling through our archives to remove them, but if you really doubt it, email me and I’ll provide links.
What’s more remarkable to me is that the people who are the rudest tend to use fake email addresses when they post. I guess the fear goes both ways…
Thank very much. Let the meanies go away.
Pleased to see that civil discourse will be promoted. Thank you. It’s been a long time coming.
I like the upvote / downvote idea! cool. I upvote what Kimberly said!
Hear, hear, Jordan, thank you!
100% agree. This feels like an appropriate ‘next step’ in the (ongoing) evolution of this site and it’s role in our community.
Thanks. This will make Wallyhood a better blog.
Thank you Jordan for all of your hard work and for your very good intentions. Wallyhood is wonderful and I am so glad you created and maintain it.
I thought many of the comments on the Adrian post were harsh. After participating in ‘the conversation’, I stopped reading all of the comments on Wallyhood until now.
I know you must be an excellent father. You look after your neighbors well too.
Thanks again~
Jordon, I am proud to have you as my neighbor.
Thank you for providing this valuable site to our community.
Go Wallyhood!
I couldn’t agree with you more. I think It would also promote your goals if people actually used their (full) real names.
I think using the last names might not be such a great idea, especially for women. Would hate for someone to get stalked or anything.
Thank you Jordan! Yes, anonymity can bring out the worst in some people.
Generally, I find the comments here civil and, sometimes, snarcastic. In the thread about Halloween candy, and especially the one about parking, it devolved into some downright RUDE posts. (Ooo… So tempting to name the main culprit!)
So, yes — refute the idea, don’t attack the person. And, if you have a personal issue with someone, use email or address your concern offline.
Disqus is finally working!
Some of the comments have indeed gone over the line from purposeless and snarky to being vitriolic and unfriendly. I’m glad we won’t have to experience those again.
Thank you for giving time and effort to keep the Wallyhood blog neighborly.
This issue is not limited to just the comments. When the author of a Wallyhood article thinks it’s ok to tell readers who disagree to STFU, there’s a more fundamental problem. Disappointing.
I understand why you feel this way. If you’ve heard as much disparagement of what you consider core to your health and your family’s well-being as I have, you might have some understanding for why I said it.
So … all well and good, to insist on civil discourse, but we can sure quarrel about what exactly that means, can’t we? I personally didn’t take the offending acronym that way, and it seems to me you have to make some allowances for people to express themselves in forceful/colorful ways … but if someone out there is too scared to share their thoughts anonymously here, then who knows how far you have to go to make that type of person comfortable.
The next most recent comment, in another thread, `”I’m beyond disgusted” etc. – is that civil? Scolding, in very strong terms, with a passion that cast spelling and punctuation aside. Probably can’t have that, in civil discourse. Though to be fair, those commenters deserved to be scolded … or maybe they did, she didn’t really identify them. I assume she’s talking about several commenters who jumped on a nice blurb about a local business with torches and pitchforks on behalf of their own agendas. Of course not in an uncivil way, though. So complicated.